The following policies apply to all locations of The Purple Platypus. In any statement The Purple Platypus is stated or named, the content applies to the location of our main store: The Purple Platypus Specialty Gifts, LLC, 335 Market Street, Lewisburg, PA 17837 and also to our location The Purple Platypus Specialty Gifts, LLC, 815 Market Street, Lewisburg, PA 17837, and all other places our store may temporarily set up to do commerce including special events, fairs, festivals, or any of the kind.
We accept Visa, MasterCard, Discover, American Express, and gift certificates issued by The Purple Platypus and The Lewisburg Downtown Partnership. All charges made with a Debit Card will be processed as a CREDIT transaction. We do accept personal checks with a valid driver's license and accurate contact information. All other unmentioned forms of payment are not accepted at this time.
We enjoy working with a variety of tax exempt businesses and agencies in the area. All tax exempted customers must provide documentation when making purchases at our store.
Your protection is important to us and we are committed to ensuring that any information shared with our store is protected and secure. We do not share any information with third parties unless we have your permission or become required by law to do so. We have put employee policies and procedures in place in effort to prevent unauthorized access in all areas. By signing up for our Newsletter/Preferred Customer List you agree to us using the personal information you provided us for direct marketing purposes. You can opt out of our newsletter/marketing at anytime by emailing us at firstname.lastname@example.org. Please contact us immediately if you discover any misuse or negligence of your personal and private information and we will send in our A Team. Stat.
Coupons, Sales & Special Discounts
We accept coupons distributed by our store only. Coupons are not valid with any other sales, promotions or discounts, unless stated otherwise. Exclusions may apply. Coupons do not have any cash value and cannot be redeemed cash. Customers have the option to opt out of any coupons, sales or special discount offerings in order to receive our complimentary gift wrapping services. At this time we will honor a discount to professionals who are actively working in the areas of daycare/education/therapy for children and adults.
Complete Exclusions from all coupons, sales and special discounts: Gift Certificates issued by The Purple Platypus and all ticket sales for The Lewisburg Children's Museum are not eligible for any sale or discount.
Holds & Layaways
Customers can place items on hold for a maximum of two weeks, with no obligation. You may confidently purchase those items at anytime during that period. We will give you a courtesy call before returning the items to our sales floor. If at anytime you wish to cancel your hold, please do so by letting us know at your earliest convenience. We are unable to place items on hold during the month of December. If you would like to purchase an item over the phone, please do so by calling us at 570-524-0199, and we will set aside and hold your paid item for you.
Returns & Exchanges
We want you to have a wonderful experience with us even when you have to make a return. That's why we created a return policy that fits your needs as a customer and our needs as a small business. If for any reason you are unsatisfied with your purchase, please allow us to assist you for a refund in the original form of payment within 30 days of the original purchase with receipt.
All Clothing, Accessories (including all wearable items such as hats, headbands, etc.), and Footwear must be returned unworn, unwashed, and in the original condition with the original tags attached. Items cannot not be returned under any other conditions. Toys and all other items may also be returned in the original packaging within 30 days of purchase with receipt. All returns without a receipt will receive store credit.
All sales of discounted items are final and cannot be returned. We simply cannot issue a refund for any items that appear to have been washed, worn, or damaged in any way. If there is any kind of manufacturing issue or malfunction, please allow us to take these situations case by case. We'll make it right and we'll even try to do it quickly and we appreciate your patience while we get it all taken care of. There, that wasn't so bad. Easy peasy.
Lewisburg Gift Certificates & Shopping Pass
We accept Lewisburg Gift Certificates issued by The Lewisburg Downtown Partnership. Certificates must be valid and redeemed in full or a store credit will be issued. Certificates cannot be redeemed for cash and it is our discretion to give cash back for any remaining balance. The Gift Certificate program is not a fundraiser for The Lewisburg Downtown Partnership. You can purchase Lewisburg Gift Certificates.
We participate in all Shopping Pass events promoted by The Lewisburg Downtown Partnership. Rules that apply on all Shopping Pass event days include the following: Passes will be distributed prior to, but not on the day of the Shopping Pass event. We are given a large but limited amount of Shopping Passes and will distribute as many as possible. Please visit lewisburgpa.com
for more information or to download and print a pass for an upcoming event. We cannot validate any Shopping Passes on mobile phones, tablets, or any other electronic device. Limit one (1) Shopping Pass per household. Each Shopping Pass is valid for a one-time only discount and Shopping Passes must be present for the customer to receive a discount. Exclusions may apply. Complimentary gift wrapping services are not available for discounted items. Customers have the option to opt out of any coupons, sales or special discount offerings in order to receive our complimentary gift wrapping services.
Shipping & Delivery
Details coming soon on our shipping and delivery details!